Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

VMware SVGA Driver does not Install in a Windows Server 2003 Guest Operating System (859)

Details

VMware Tools installation fails in a Windows Server 2003 guest operating system. How can I install the SVGA driver manually?

Solution

When installing VMware Tools, you may see a dialog stating "The SVGA driver installation failed (259). This driver will have to be installed manually." This failure occurs in some Windows Server 2003 guest operating systems in VMware Workstation 3.x, VMware Workstation 4.x, GSX Server 2.x and GSX Server 3.x on a Windows host.

Note: If you are running GSX Server 2.5 and cannot install VMware Tools in a Windows Server 2003 guest, see Knowledge Base article 920.

To install the SVGA driver manually, complete the following steps.

  1. Click OK in the error message dialog, then Finish. The Display Properties window appears.
  2. From the virtual machine window, access the Devices menu. If you see Devices>ide1:0>C:\Program Files\VMware\\Programs\windows.iso, then skip to step 9. Otherwise, continue with step 3.
  3. Choose Devices>ide1:0 (Not Connected), then choose Edit.
  4. Choose DVD/CD-ROM (IDE 1:0) from the list of devices, then select Use ISO image:.
  5. Click Browse and locate the windows.iso file that is installed, by default, in C:\Program Files\VMware\\Programs.
  6. Click OK to close the Configuration Editor.
  7. VMware Tools begins to install automatically. Click Cancel in the Welcome dialog box to cancel this automatic installation.
  8. Right click on the Windows Server 2003 desktop in the virtual machine window and choose Properties from the pop-up menu.
  9. Click the Settings tab, then click Advanced. The Default Monitor and Standard VGA Graphics Adapter Properties window appears.
  10. Click the Adapter tab, then click Properties. The Standard VGA Graphics Adapter Properties window appears.
  11. Click the Driver tab, then click Update Driver. The Hardware Update Wizard appears.
  12. Select Install from a list or specific location (Advanced), then click Next.
  13. Select Don't search. I will choose the driver to install., then click Next.
  14. Click Have Disk.
  15. Click Browse in the Install From Disk dialog.
  16. Click the My Computer icon to the left of the Locate File dialog.
  17. Double-click VMware Tools.
  18. Double-click the video folder.
  19. Double-click the winnt2k folder.
  20. Double-click the vmx_svga.inf file.
  21. Click OK in the Install From Disk dialog.
  22. Click Next in the Hardware Update Wizard.
  23. Click Continue Anyway when the Hardware Installation message dialog appears.
  24. Click Finish.
  25. Click Close in the VMware SVGA II Properties window.
  26. Click Yes to restart your computer.
  27. Click OK in the dialog stating "The SVGA driver will have to be installed manually."
  28. Choose Start>Shut Down, then select Restart and click OK.

Keywords

859; SVGA; Super; VGA; display; adaptor; driver; setup; vmware; tools

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 0 Ratings
Actions
KB: