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Change Service Console Firewall Configuration After Installing Backup Agents

Details

I've installed a backup agent on the service console and tried to perform a backup with the service console as a source. I see the following error message:

Create failed: Remote system error - Connection refused

Solution

After installing backup agents on the service console, you need to make specific changes to the configuration of the service console firewall.
 
See KB article 2143 for more information.

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