Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

File-Level Backup of a Virtual Machine with an Uninitialized Disk Fails (2147)

Details

Why can't I mount virtual disks while performing a file-level backup of my virtual machine? When I mount with VMware Consolidated Backup (VCB), I see an Error getting volumes from the disk set message.

Solution

If your virtual machine has an uninitialized disk, you cannot perform file-level backups of the virtual machine using VMware Consolidated Backup. Any attempts to mount the virtual disks of this virtual machine fail.

To avoid this problem, from within the virtual machine, initialize the disk using the Windows Disk Management tool or remove the uninitialized disk from the virtual machine.

Keywords

2147; backing

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 0 Ratings
Actions
KB: