File-Level Backup of a Virtual Machine with an Uninitialized Disk Fails
Details
Why can't I mount virtual disks while performing a file-level backup of my virtual machine? When I mount with VMware Consolidated Backup (VCB), I see an Error getting volumes from the disk set message.
Solution
If your virtual machine has an uninitialized disk, you cannot perform file-level backups of the virtual machine using VMware Consolidated Backup. Any attempts to mount the virtual disks of this virtual machine fail.
To avoid this problem, from within the virtual machine, initialize the disk using the Windows Disk Management tool or remove the uninitialized disk from the virtual machine.