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Unable to Run Tools Upgrader for Autotools Installation and Upgrade

Details

Why am I unable to run the tools upgrader for autotools installation and upgrade?

Solution

When you run the tools upgrader, either of the following messages might appear:
  • Failed to schedule tools upgrade. error creating vmount device: Cannot open virtual storage driver. Make sure it is running. (0x80040206)
  • Failed to schedule tools upgrade. Failed to open disk [storage1] /.vmdk: Cannot open disk file: Error : Disk library failed (NBD_ERR_MALFORMED_NAME). Unable to open 'ha-nfc://[storage1] /.vmdk@:!52 c8 b1 27 7c a0 2c 5d- 24 b7 10 b6 7c 9f 6a 5e'. Failed to configure disk scsi0:0. (0x80040204)
To work around this issue:
  1. Uninstall VirtualCenter and restart the machine.
  2. Go to the C:\Program Files\Common Files\VMware\VMware Virtual Image Editing folder.
  3. Look for the vmount2.exe and vielib.dll files.
  4. Delete these two files manually.
  5. Reinstall VirtualCenter.

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Actions
  • KB Article: 2121
  • Updated: Aug 14, 2009
  • Products:
    VMware VirtualCenter
  • Product Versions:
    VMware ESX 3.0.x
    VMware VirtualCenter 2.0.x