Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)   View by Article ID

Authentication slow on portal (2100301)


Authentication slow on portal (Can affect User Portal|Enterprise Center or Service provider).
Power operation buttons are slow to display or do not display in Enterprise Center for desktops.


Note: This article is applicable to the following products:

o VMware Horizon DaaS Bundle (VDI/RDSH Edition)
o VMware Horizon Air
o VMware Horizon DaaS On Premise Platform


VMware Horizon DaaS appliances are unable to communicate with DNS.


Ping or run a trace route from affected Desktone appliance to the address listed in '/etc/resolv.conf' to verify communication is possible.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 0 Ratings