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Investigating VMware View Composer failure codes (2085204)

Symptoms

  • You are unable to provision or recompose VMware Horizon View desktops.
  • Provisioning or recomposing the VMware Horizon View Desktops fails with an error similar to:

    View composer agent initialization state error (##): ...

Resolution

To resolve the issue, locate the error code in the table below:

Error
Code
Error
Description
0The policy was applied successfully.
Note: Result code 0 does not appear in View Administrator. The linked-clone machine proceeds to a Ready state, unless a View error outside the domain of View Composer occurs.
1Failed to set the computer name.
2Failed to redirect the user profiles to the View Composer persistent disk.
3Failed to set the computer's domain account password.
4Failed to back up a user's profile keys. The next time the user logs in to this linked-clone machine after the recompose operation, the OS creates a new profile directory for the user. As a new profile is created, the user cannot not see the old profile data.
5Failed to restore a user's profile. The user should not log in to the machine in this state because the profile state is undefined.
6Errors not covered by other error codes. The View Composer agent log files in the guest OS can provide more information about the causes of these errors. (For more information on log locations, see the QuickPrep/Sysprep Script and Composer Customization logs section in Location of VMware View log files (1027744).)

For example, a Windows Plug and Play (PnP) timeout can generate this error code. In this situation, View Composer times out after waiting for the PnP service to install new volumes for the linked-clone virtual machine. PnP mounts up to three disks, depending on how the pool was configured:
  • View Composer persistent disk
  • Non-persistent disk for redirecting guest OS temp and paging files
  • Internal disk that stores QuickPrep configuration and other OS-related data. This disk is always configured with a linked clone.
The timeout length is 10 minutes. If PnP does not finish mounting the disks within 10 minutes, View Composer fails with error code 6.
7Too many View Composer persistent disks are attached to the linked clone. A clone can have a maximum of three View Composer persistent disks.
8A persistent disk could not be mounted on the datastore that was selected when the pool was created.
9View Composer could not redirect disposable data files to the non-persistent disk. Either the paging file or the temp files folders were not redirected.
10View Composer cannot find the QuickPrep configuration policy file on the specified internal disk.
12View Composer cannot find the internal disk that contains the QuickPrep configuration policy file and other OS related data.
13More than one persistent disk is configured to redirect the Windows user profile.
14View Composer failed to unmount the internal disk.
15The computer name that View Composer read from configuration policy file does not match the current system name after the linked clone is initially powered on.
16The View Composer agent did not start because the volume license for the guest OS was not activated.
17The View Composer agent did not start. The agent timed out while waiting for Sysprep to start.
18The View Composer agent failed to join the linked clone virtual machine to a domain during customization.
19The View Composer agent failed to execute a post-synchronization script.
20The View Composer agent failed to handle a machine password synchronization event.

This error might be transient. If the linked clone joins the domain, the password is correct.

If the clone fails to join the domain, restart the operation you performed before the error occurred. If you restarted the clone, restart it again. If you refreshed the clone, refresh it again. If the clone still fails to join the domain, recompose the clone.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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