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A VMware Virtual SAN virtual machine in a vSphere HA cluster reports as HA protected when powered off (2073946)

Symptoms

When you are running VMware Virtual SAN (VSAN) and you power off a virtual machine in a vSphere High Availability (HA) cluster, you experience these symptoms:
  • vSphere HA reports the virtual machine as protected even though it is powered off.
  • vSphere HA does not display the status of the virtual machine as unprotected.

Cause

This issue occurs when the home object for the virtual machine resides on a Virtual SAN datastore that is not accessible. The issue can also occur if a HA master election event occurs after the object becomes unavailable.

Resolution

This is a known issue affecting VMware Virtual SAN 5.5.x.

To work around the issue, perform these steps:
  1. Ensure the home object is accessible by checking the compliance of the object against the specified storage policy.
  2. Power on the virtual machine and then power it off again.

    The virtual machine HA protection status reports correctly.

Additional Information

For more information on Virtual SAN and VMware High Availability, see Using Virtual SAN and vSphere HA in the VMware vSphere 5.5 Storage Guide.

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