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Starting the VMware VirtualCenter Server service fails with the error: 1053: The services did not respond to the Start or control request in a timely fashion (2069296)

Symptoms

  • Cannot start the VMware VirtualCenter Server service
  • Starting VMware VirtualCenter Server service fails
  • You see the error:

    error 1053: The services did not respond to the Start or control request in  a timely fashion.

  • In the vSphere Client logs, you see entries similar to:

    2014-01-08T13:52:43.039-06:00 [03780 info 'DAS'] [FdmManager::NeedExcludeFromHostList] Host host-19 should be excluded as it is disconnected
    2014-01-08T13:52:53.052-06:00 [04304 info 'DAS'] [FdmManager::NeedExcludeFromHostList] Host host-14 should be excluded as it is disconnected
    2014-01-08T13:52:53.052-06:00 [04304 info 'DAS'] [FdmManager::NeedExcludeFromHostList] Host host-19 should be excluded as it is disconnected
    2014-01-08T13:52:53.536-06:00 [04304 warning 'ProxySvc Req00247'] Connection to localhost:31000 failed with error class Vmacore::SystemException(No connection could be made because the target
    machine actively refused it.)

  • In the vpxd.log files, you see the error:

    VirtualInfrastructure.Exceptions.RequestTimedOut: The request failed because the remote server 'ilwcvcenter.its.cortz.loc' took too long to respond. (The command has timed out as the remote server is taking too long to respond.)
    System.Net.WebException: The command has timed out as the remote server is taking too long to respond.

Cause

This issue occurs if the VMware VirtualCenter Server service is unable to interact with the desktop.

Resolution

To resolve this issue, ensure that the Allow service to interact with desktop option for the service is selected.
 
To enable the Allow service to interact with desktop option:
  1. Click Start > Run, type services.msc, and click OK. The Services window opens.
  2. Right-click the VMware VirtualCenter Server service and click Properties.
  3. Click the Log On tab.
  4. Select the Allow service to interact with desktop option.
  5. Click OK.
  6. Right-click the VMware VirtualCenter Server service and click Start.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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