Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Upgrading to VMware vSphere Storage Appliance Manager 5.5 fails when using a non-default password (2060154)

Symptoms

  • Cannot upgrade to vSphere Storage Appliance (VSA) 5.5 when you have changed the default configured password for the VSA cluster
  • Upgrading to VSA 5.5 fails if you are using a non-default password configured for the VSA cluster
  • You see an error indicating that the cluster is unavailable after the failed upgrade 

Resolution

This is a known issue with VSA 5.5.

To work around the issue, before upgrading the VSA cluster, change the password to the default password. The default password is svapass.

You can revert to a password of your choice after the upgrade completes.
 
For instructions on changing the VSA cluster password, see the Change the VSA Cluster Password section in the VMware vSphere Storage Appliance Installation and Administration Guide.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 0 Ratings
Actions
KB: