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The VMware USB Arbitrator Service in VMware Workstation 9.x fails to start on a Windows host (2058713)

Symptoms

  • Installing Workstation 9.x fails when starting the VMware USB Arbitrator Service.
  • The VMware USB Arbitrator Service in VMware Workstation 9.x fails to start.
  • You see the error:

    VMware USB Arbitration Service" start error: access denied. system error 5

  • Manually starting the VMware USB Arbitrator Service fails with the error:

    ERROR 5: access denied

Resolution

This issue is resolved in VMware Workstation 9.0.2 and 10.x. For more information about these versions, see the VMware Workstation 9.0.2 Release Notes and the VMware Workstation 10.0 Release Notes.

To resolve this issue, upgrade to the latest version of VMware Workstation for Windows. For more information, see Downloading and installing VMware Workstation (2057907). You can download the latest release from the VMware Download Center.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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