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The virtual machine console fails to open and load properly when using a Mac OS with VMware vCloud Hybrid Service (2052044)

Symptoms

  • When using a Mac OS, the virtual machine console fails to open and load properly.

Cause

There is an incompatibility with how the virtual machine remote console system works on the Mac OS platform.

Resolution

Currently, only Mozilla Firefox and Internet Explorer on Windows platforms are supported for use with the virtual machine consoles.
 
Note: For more information about web browser compatibilty, see Browsers That vCloud Director Supports in the VMware vCloud Director Installation and Upgrade Guide.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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