Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Upgrading VMware vCenter Server 5.0.x fails with the error: Window Installer Coordinator Error (2044660)

Symptoms

  • You are unable to upgrade VMware vCenter Server on Windows 2008R2.
  • You may see the following error:

    Windows Installer Coordinator
  • The vminst.log (located in the %temp% directory) contains entries similar to:

    VMware VirtualCenter-build-913577: 01/23/13 15:08:39 Found "E:\vCenter-Server\Inventory Service\vCenter Inventory Service.msi"
    VMware VirtualCenter-build-913577: 01/23/13 15:08:39 to run msiexec.exe /L*V "C:\Users\ADMINI~1.HAM\AppData\Local\Temp\3\vim-qs-msi.log" /i "E:\vCenter-Server\Inventory Service\vCenter Inventory Service.msi" INSTALLDIR="D:\Program Files\VMware\Infrastructure\" HTTPS_PORT=10443 XDB_PORT=10109 FEDERATION_PORT=10111 QUERY_SERVICE_NUKE_DATABASE=1 SSL_PORT=443 TOMCAT_MAX_MEMORY_OPTION=S COMPUTER_FQDN=VC-KJ.<website name>.edu ARPSYSTEMCOMPONENT=1 SKIPVCCHECK=1 REINSTALL=ALL REINSTALLMODE=vomus /qb!.
    VMware VirtualCenter-build-913577: 01/23/13 15:08:39 Found "msiexec.exe"
    VMware VirtualCenter-build-913577: 01/23/13 15:08:39 Attempting to launch ["msiexec.exe" /L*V "C:\Users\ADMINI~1.HAM\AppData\Local\Temp\3\vim-qs-msi.log" /i "E:\vCenter-Server\Inventory Service\vCenter Inventory Service.msi" INSTALLDIR="D:\Program Files\VMware\Infrastructure\" HTTPS_PORT=10443 XDB_PORT=10109 FEDERATION_PORT=10111 QUERY_SERVICE_NUKE_DATABASE=1 SSL_PORT=443 TOMCAT_MAX_MEMORY_OPTION=S COMPUTER_FQDN=VC-KJ.<website name>.edu ARPSYSTEMCOMPONENT=1 SKIPVCCHECK=1 REINSTALL=ALL REINSTALLMODE=vomus /qb!]

Cause

This issue is caused by an incompatibility with the Embedded MSI technology and the Windows Installer Coordinator.

Resolution

To workaround this issue,  disable the Remote Desktop Session Host Windows Installer for the duration of the upgrade.

To disable this group policy:
  1. Log on to the system with a User that has Administrative Privileges.
  2. Click Start > Run..
  3. Type gpedit.msc.
  4. Click OK.
  5. Navigate to Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Application Compatibility.
  6. In the right pane, right-click Turn off Windows Installer RDS Compatibility.
  7. From the dropdown menu, select Edit.
  8. Select Enable.
  9. Click OK.
You can now enable the Remote Desktop Session Host Windows Installer.

 

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 0 Ratings
Actions
KB: