Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Color scheme defaults to black/white when Thinprint redirects printer to a desktop virtual machine in VMware View Manager 4.x / 5.x (2044101)

Symptoms

When Thinprint redirects printer to a desktop virtual machine, the color scheme in printer properties defaults to to black/white.  

Cause

Thinprint does not transfer the current color setting to the virtual printers, which is why you will always see the default set to black/white for the redirected printer.
 
Even if you set the virtual printer to color manually, the setting is deleted when you disconnect from a View session.

Resolution

The color scheme in printer properties on the Client machine is set to color. To set the default properties in Windows to color, complete these steps:
  1. Click the Properties tab for the printer you want to use.
  2. Click the Advanced tab. 
  3. Select printer Defaults at the bottom of the graphical user interface (GUI).
  4. When a new screen displays, click the Color tab.  

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 1 Ratings
Actions
KB: