Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides

Search the VMware Knowledge Base (KB)

View by Article ID

Obtaining VMware vCenter Protect 8.x Console and Deployment Log Files (2042113)

Purpose

This article provides information on obtaining console and log files in vCenter Protect (formerly Shavlik NetChk Protect), and configuring Trace Logging for the console and deployments.

Resolution

Console Logging

Console installation logging is captured by default in these files:

ProtectInstall*.log
ProtectSetup*.log

Console installation logging is captured in files that are written to the %temp% directory.

Application logging levels are configured within the Logging tab of the program options (Tools > Options). All console logging is captured in files that are written to either of these directories (depending on the operating system):

C:\ProgramData\Shavlik Technologies\Logs
C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\Logs

Deployment Target (Client) Side Logging

When deploying from the console, deployment logging information is automatically be generated on a target machine. Deployment logging information is written to files that are created in these directories on the target machine:

C:\Windows\ProPatches
C:\Windows\ProPatches\Scheduler

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

1 2 3 4 5
1 Ratings

1 2 3 4 5
1 Ratings

Actions

Bookmark Document

KB:

Did this article help you?
This article resolved my issue. This article did not resolve my issue. This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)