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Logging into the vSphere Data Protection Restore Client fails with the error: Cannot locate login client in VDP (2042092)

Symptoms

You cannot log into the vSphere Data Protection Restore Client.
When logging into the vSphere Data Protection Restore Client, you see the error:

Login failed. Cannot locate login client (VM_IP_address) in VDP.

Cause

This issue occurs because the virtual machine from which the vSphere Data Protection Restore Client was launched has never been added to a backup job on the VDP appliance used in the URL to access the Restore Client.

Resolution

To resolve this issue:

Log into a virtual machine where a backup job has been created and run to allow for file level restores.

For more information, see the vSphere Data Protection Administration Guide.

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