The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Performance/Stability issues when using View 5.1.2 Agent on physical machine based desktops (2041977)
This issue is resolved in View Manager 5.1.3. To download View Manager 5.1.3, see the VMware Download Center.
To work around this issue when you do not want to upgrade and if you are using VMware View to access physical machine desktops:
- Upgrade your Connection Servers and Security Servers to VMware View 5.1.2 immediately to get the latest functional Security fixes. To download this version, see the VMware View Download Center.
- Do not upgrade the VMware View Agents as part of the upgrade; keep your View Agents at version 5.1.1.
Note: If you do not use VMware View to access physical machine based desktops, no workaround is required. VMware will support the prolonged mixed use of View 5.1.1 Agents with View 5.1.2 Connection Servers and Security Servers until such time that a fix to the physical machine based desktop incompatibility becomes available.
If you have already upgraded to View 5.1.2 and need roll back to View 5.1.1 because of the performance issues explained in this article, and you have no access to View 5.1.1 installer program anymore, file a Support Request with VMware Support. For more information, see Filing a Support Request in My VMware (2006985).
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.