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Uploading a Windows 8 virtual machine fails with the error: Internal Server Error (2041682)

Symptoms

  • When uploading a Windows 8 virtual machine, the upload fails with an Internal Server Error
  • In the debug.log, you see the message:

    java.lang.IllegalArgumentException: Unknown ethernet device type "E1000E"

  • You cannot upload a virtual machine using an E1000e network adapter

Cause

In the current version of vCloud (5.1.1), the E1000e network adapter is not supported.

Resolution

This is a known issue affecting VMware vCloud Director 1.0.x, 1.5.x, and 5.1.x.

To work around this issue, change the NIC to a VMXNET3 adapter before import.

The driver for the older E1000 adapter is still in Windows 8, so after changing the default E1000e adapter to the E1000 on a Windows 8 virtual machine, networking still functions.

Note: Changing the network adapter of the virtual machine from E1000e to E1000 does not require VMware Tools to be installed in the virtual machine.

If you are importing an OVF, you must edit the .ovf file to modify this line:
<rasd:ResourceSubType>E1000e</rasd:ResourceSubType>
Modify the line to match this:
<rasd:ResourceSubType>E1000</rasd:ResourceSubType>

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See Also

Request a Product Feature

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