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Registering the VDP 5.1 appliance with vCenter Server fails with the error: Specified user either is not a dedicated VDP user or does not have sufficient vCenter privileges to administer VDP (2040066)

Symptoms

  • Cannot register the vSphere Data Protection (VDP) appliance with vCenter Server
  • Registering the VDP appliance with vCenter Server fails
  • Using Administrator credentials when attempting to register a VDP appliance with vCenter Server
  • You see the error:
Specified user either is not a dedicated VDP user or does not have sufficient vCenter privileges to administer VDP. Please update your user role and try again

  • Non-English vSphere Client shows a red cross mark with no error message while attempting registration of the VDP appliance.

Cause

This issue occurs if the local Administrator account inherits Administrator permissions by being in the Administrators group when viewing the permissions within vCenter Server.

Resolution

To resolve this issue, grant the Administrator account explicit Administrator permissions within vCenter Server.

To grant explicit Administrator permissions:
  1. Log in to the vSphere Web Client as the vCenter Server administrator.
  2. Select your vCenter Server system in the object navigator.
  3. Click the Manage tab and click Permissions.
  4. Right-click the line item to select the user and role pair and click Change Role.
  5. Select the Administrators Role from the dropdown.
  6. To propagate the privileges to the children of the assigned inventory object, select the Propagate option.
  7. Click OK.
  8. Register the VPD appliance.

Additional Information

For non-English vSphere Client or Web Client experiencing the red cross mark with no message, it may be necessary to force the vSphere Client to launch in a localized language. For instructions on this process, please reference VMware Knowledge Base article 1016403.

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