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Shared folder in a Windows 2012 virtual machine is not accessible over the network (2039739)

Symptoms

  • Cannot access a shared folder in a Windows 2012 virtual machine from other machines in the network.
  • A shared folder with appropriate permissions in a Windows 2012 virtual machine is not accessible over the network
  • You see an error similar to:

    Windows cannot access ip_address\folder_name
    You do not have permission to access ip_address\folder_name. Contact your network administrator to request access.

Cause

This issue occurs if the Audit object access GPO is enabled on the shared folder and the shared folder resides on a hot-pluggable device.
 
Notes:
  • In ESXi, HotPlug capability is enabled by default.
  • This issue may occur on a physical Windows 2012 machine if a hot-pluggable device is used (for example, a USB device).
  • This issue does not occur in a physical Windows 2012 machine with an attached SCSI disk because this disk is not hot-pluggable.

Resolution

This is not a VMware issue. If you require further information about this issue, contact Microsoft Support.
 
Windows Server 2012 is supported in ESXi 5.0 Update 1 or later. For more information, see the VMware Compatibility Guide. You can download the latest release from the vSphere Download Center

Microsoft's has released a hotfix in KB article 2822241. For more information, see the Microsoft Knowledge Base article 2811670.

Note: The preceding link was correct as of July 12, 2013. If you find the link is broken, provide feedback and a VMware employee will update the link.

If you are unable to apply the Microsoft hotfix, use the workaround below.

To work around this issue, perform one of these options:

See Also

Update History

06/28/2013 - Added link to the Microsoft article 2811670

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