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The Connect USB Device menu in the View Client displays the message: Desktop Initializing... (2039429)

USB devices are not redirecting from the View Client to the View desktop
If you select the Connect USB Device View Client menu option, you see the message:

Desktop Initializing...

This issue occurs if the USB connection cannot be established on Port 32111.

To resolve this issue:

In the View Client machine, open a command prompt.
Run this command and verify that Port 32111 is listening:

netstat -an | findstr 32111

TCP 0.0.0.0:32111 0.0.0.0:0 LISTENING
If its not listening, verify that port 32111 is open between the View Client and View desktop.
If you are using a Security Server, verify Port 32111 is open between the Security Server and the View desktop.

Note: For more information, see Network connectivity requirements for VMware View Manager 4.5 and later (1027217).

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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