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API look up queries use UPPER(name) instead of the UP_name columns on the larger tables in VMware Service Manager 9.x (2038478)

Symptoms

In VMware Service Manager 9.x, you experience these symptoms:
  • API look up queries use UPPER(name) instead of the UP_name columns on the larger tables, this is inefficient.
  • The API function that checks for┬áLocation, Org, Workflow Template as a parameter uses UPPER(name) instead of the UP_name column used.

Resolution

This issue is resolved in VMware Service Manager 9.1.1. Download the latest version from the VMware Download Center.

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