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Single Sign-On installation for non-English upgrade of vCenter Server (2037976)

Details

If you use vSphere 5.1 Single Sign-On (SSO) on a German, French, Simplified Chinese, Korean, or Japanese Windows operating system, you may experience these symptoms:
  • Upgrading SSO to vSphere 5.1.0a, 5.1.0b, or 5.1 Update 1 with the UI fails
  • You see the error:

    Error 2229

  • This issue may also occur when using a mounted ISO

Solution

The SSO installer halts on German, French, Korean, Simplified Chinese, and Japanese Windows operating systems due to an incompatibility with the Microsoft Software Installer.

To work around this issue, use VMware's command-line options to silently upgrade the SSO installation from 5.1 to 5.1.0a, 5.1.0b, or 5.1 Update 1.

Note: Other components of vSphere 5.1.0a, 5.1.0b, or 5.1 Update 1 can be successfully upgraded using the UI. However, VMware recommends using the independent installers for upgrades rather than the simple installer.

To use the command line for the upgrade:

  1. On the Windows system running vSphere 5.1 SSO, launch a command-line prompt as Administrator or as a user with privileges to modify/install SSO.

  2. From the command-line, navigate to the folder containing the 5.1.0a or 5.1.0b SSO installer executable, VMware-SSO-Server.exe.

  3. To perform a silent upgrade, run the command:

    executable_name /S /v"/L*v log_location /qn"

    For example, run this command to perform a silent SSO command-line upgrade:

    VMware-SSO-Server.exe /S /v"/L*v \"%temp%\vim-sso-msi.log\" /qn"

Note: This upgrade does not produce any UI dialog box or other UI interactions.  See the user-specified log during this process for a status update. The log file indicates when the SSO component upgrade is complete.  As part of the upgrade process, a reboot may occur without prompting.


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