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Collecting diagnostic information for VMware vCenter Server Multi-Hypervisor Manager (2036696)
This article provides procedures for obtaining diagnostic information for vCenter Server Multi-Hypervisor Manager.
The diagnostic information obtained by using this article is uploaded to VMware Technical Support. To uniquely identify your information, use the Support Request (SR) number you receive when you create the new SR.
- For instructions on opening a support request, see Filing a Support Request in My VMware (2006985).
- For instructions on how to upload your support files, see Uploading diagnostic information to VMware (1008525).
- For more information on obtaining diagnostic information for other VMware products, see Collecting diagnostic information for VMware products (1008524).
- Browse to the installation directory of the vCenter Multi-Hypervisor Manager server. The default installation directory is:
C:\Program Files\VMware\Infrastructure\VMware vCenter MHM
- Double-click the
.zipfile in the vCenter Multi-Hypervisor Manager installation directory.
The MHM support log should be located at:
C:\Program Files\VMware\Infrastructure\VMware vCenter MHM\mhm-support.zip
Note: A vCenter Server log bundle may be required to fully troubleshoot any issues you may be having between vCenter Multi-Hypervisor Manager and vCenter Server. For more information, see Collecting diagnostic information for VMware vCenter Server (1011641).
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