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vSphere Replication using Site Recovery Manager fails with a java.lang.NullPointerException error (2036571)

Symptoms

  • Cannot perform a vSphere Replication using vCenter Site Recovery Manager (SRM) 5.x
  • You can use the vSphere Replication tab to replicate the virtual machines, but configuring replication fails
  • You see the error:

    VRM Server generic Error. Please Check the Documentation for any troubleshooting info The Detailed Exception is :- "java.lang.NullPointerException"
  • You cannot replicate between sites using vSphere Replication

    Note: Replication may work one way depending on the licensing configuration.

  • In the SRM logs, you see entries similar to:

    INFO hms.job [hms-jobs-main-thread-5459] (..job.impl.ConfigureReplicationPrimaryImpl) | Configure replication job started with ID xxx
    INFO hms.job [hms-jobs-main-thread-5459] (..job.impl.ConfigureReplicationPrimaryImpl) | Loading job parameters
    TRACE hms.updates.persistentChangeJournal [hms-jobs-main-thread-5459] (..updates.persistent.PersistentChangeJournal) | Entering PersistentChangeJournal::record
    TRACE hms.updates.persistentChangeJournal [hms-jobs-main-thread-5459] (..updates.persistent.PersistentChangeJournal) | Leaving PersistentChangeJournal::record
    INFO hms.job [hms-jobs-main-thread-5459] (..job.impl.ConfigureReplicationPrimaryImpl) | Checking for valid assigned SRM license before creating group Test_VM
    ERROR hms.job [hms-jobs-main-thread-5459] (..job.impl.ConfigureReplicationPrimaryImpl) | Create groups failed
    java.lang.NullPointerException
    at com.vmware.hms.licensing.LicenseChecker.parseLicense(LicenseChecker.java:325)
    at com.vmware.hms.licensing.LicenseChecker.check(LicenseChecker.java:175)
    at com.vmware.hms.job.impl.ConfigureReplicationPrimaryImpl.startLocal(ConfigureReplicationPrimaryImpl.java:194)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.vmware.jvsl.job.jms.JmsJobDispatcher$1.run(JmsJobDispatcher.java:115)
    at com.vmware.jvsl.sessions.net.impl.SessionExecutor$1.run(SessionExecutor.java:60)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)

Cause

This issue occurs if one of the SRM instance or both are not licensed under vCenter Server Licensing.

Resolution

To resolve this issue:
  1. Find the SRM license entry under Licensing.
  2. Select the license instance Asset option to apply the SRM license.

Note: You need not restart any of the services.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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