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When you perform Appsync from 4.7.2 to 4.7.3. AppSync displays the error: The operating system cannot run (2036567)

Details

To resolve this issue, perform these steps:
  1. Capture Mozilla Firefox 3 with AppSync enabled to Mozilla Firefox with 4.7.2.
  2. Capture Mozilla Firefox 9 from 4.7.3.
  3. Copy the Mozilla Firefox 3 package on a fresh machine.
  4. Copy Mozilla Firefox 9 captured in step 2 to the IIS Web server.
  5. Launch the Mozilla Firefox 3 application.
  6. Wait for the Mozilla Firefox 9 application to download.
  7. After the download is complete, close Mozilla Firefox 3 and re-launch the same .exe again.

Solution

The error message The operating system cannot run is a known issue and it might not be fixed due to the architectural difference between, 4.7.3 and earlier ThinApp versions. Please note that the actual AppSync operation completes successfully in spite of the error message.

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