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VMware ESX 4.1 Patch ESX410-201211406-BG: Updates net-e1000e driver (2036269)

Details

Product Version
ESX 4.1
Patch Classification
 Critical
See KB 2014447 if using Update Manager 5.0
Build Information
For build information, see KB 2036254.
Host Reboot Required
Yes
Virtual Machine Migration or Shutdown Required
Yes
PRs Fixed
879361
Affected Hardware
N/A
Affected Software
N/A
VIBs Included
  • vmware-esx-drivers-net-e1000e
    • Related CVE numbers
    N/A

    Solution

    Summaries and Symptoms

    An ESX host might stop responding with a purple-diagnostic screen with messages similar to the following:

    @BlueScreen: #PF Exception 14 in world 4891:vmm0:HQINTSQ IP 0x41800655ea98 addr 0xcc
    41:11:55:21.277 cpu15:4891)Code start: 0x418006000000 VMK uptime: 41:11:55:21.277
    41:11:55:21.278 cpu15:4891)0x417f818df948:[0x41800655ea98]e1000_clean_tx_irq@esx:nover+0x9f stack: 0x4100b5610080
    41:11:55:21.278 cpu15:4891)0x417f818df998:[0x418006560b9a]e1000_poll@esx:nover+0x18d stack: 0x417f818dfab4
    41:11:55:21.279 cpu15:4891)0x417f818dfa18:[0x41800645013a]napi_poll@esx:nover+0x10d stack: 0x417fc68857b8
    41:11:55:21.280 cpu15:4891)0x417f818dfae8:[0x4180060d699b]WorldletBHHandler@vmkernel:nover+0x442 stack: 0x417fc67bf7e0
    41:11:55:21.280 cpu15:4891)0x417f818dfb48:[0x4180060062d6]BHCallHandlers@vmkernel:nover+0xc5 stack: 0x100410006c38000
    41:11:55:21.281 cpu15:4891)0x417f818dfb88:[0x4180060065d0]BH_Check@vmkernel:nover+0xcf stack: 0x417f818dfc18
    41:11:55:21.281 cpu15:4891)0x417f818dfc98:[0x4180061cc7c5]CpuSchedIdleLoopInt@vmkernel:nover+0x6c stack: 0x410004822dc0
    41:11:55:21.282 cpu15:4891)0x417f818dfe68:[0x4180061d180e]CpuSchedDispatch@vmkernel:nover+0x16e1 stack: 0x0
    41:11:55:21.282 cpu15:4891)0x417f818dfed8:[0x4180061d225a]CpuSchedWait@vmkernel:nover+0x20d stack: 0x410006108b98
    41:11:55:21.283 cpu15:4891)0x417f818dff28:[0x4180061d247a]CpuSched_VcpuHalt@vmkernel:nover+0x159 stack: 0x4100a24416ac
    41:11:55:21.284 cpu15:4891)0x417f818dff98:[0x4180060b181f]VMMVMKCall_Call@vmkernel:nover+0x2ba stack: 0x417f818dfff0
    41:11:55:21.284 cpu15:4891)0x417f818dffe8:[0x418006098d19]VMKVMMEnterVMKernel@vmkernel:nover+0x10c stack: 0x0
    41:11:55:21.285 cpu15:4891)0xfffffffffc058698:[0xfffffffffc21d008]__vmk_versionInfo_str@esx:nover+0xf59cc9f7 stack: 0x0
    41:11:55:21.297 cpu15:4891)FSbase:0x0 GSbase:0x418043c00000 kernelGSbase:0x0

    This error occurs if during cleaning of the transmit ring, the CPU is sent to perform some other tasks and if another CPU cleans the ring in the meantime, then the first CPU erroneously cleans the transit ring again and ends up de-referencing a null skb.

    Deployment Considerations

    None beyond the required patch bundles and reboot information listed in the table above.

    Patch Download and Installation

    See the VMware vCenter Update Manager Administration Guide for instructions on using Update Manager to download and install patches to automatically update ESX 4.1 hosts.

    To update ESX 4.1 hosts when not using Update Manager, download the patch ZIP file from http://support.vmware.com/selfsupport/download/ and install the bulletin using esxupdate from the command line of the host. For more information, see the ESX 4.1 Patch Management Guide.

    Request a Product Feature

    To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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