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Cloned Problem/Major Incident cannot close the original linked call in VMware Service Manager 9.x (2035804)

You are unable to close the original call when closing a Problem/Major Incident while cloning, linking a call, and selecting the Close Current Window option.
A call cannot be closed after cloning and linking to a Problem/Major Incident.

This is a known issue in VMware Service Manager 9.x.

Currently, there is no workaround.

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