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Upgrading the View Connection Server fails and the installation rolls back (2034720)
- Cannot upgrade the View Connection Server
- Upgrading the View Connection Server fails
- When upgrading a View Connection Server, the upgrade fails at the LDAP schema stage
- In the c:\temp\instlogs\vminst.log file, you see entries similar to:
serverInstUtil: 08/18/12 15:21:34 Begin Logging
serverInstUtil: 08/18/12 15:21:34 --- VMCeipCheck()
serverInstUtil: 08/18/12 15:21:34 Getting property ADAM_PRIMARY_NAME =
serverInstUtil: 08/18/12 15:21:34 Getting property ADAM_PRIMARY_PORT = 389
serverInstUtil: 08/18/12 15:21:34 Attempting LDAP connection to 127.0.0.1:389
serverInstUtil: 08/18/12 15:21:34 Could not get value for CEIP enabled flag.
serverInstUtil: 08/18/12 15:21:34 End Logging
serverInstUtil: 08/18/12 15:21:42 Begin Logging
serverInstUtil: 08/18/12 15:21:42 --- VMValidateDataRecoveryPassword()
serverInstUtil: 08/18/12 15:21:42 Setting property VDM_SERVER_RECOVERY_PWD_OK = 1
serverInstUtil: 08/18/12 15:21:42 End Logging
BootStrapper-build-704644: 08/18/12 15:23:56 InstallProduct() returned: 1603
- VMValidateDataRecoveryPassword is the last successful action
To resolve this issue:
- Perform a backup of the ADAM, View Composer, and vCenter Server databases. For more information, see Performing an end-to-end backup and restore for View Manager (1008046).
- Export the ADAM database from the Connection Server where the upgrade failed.
To do this, open a command prompt and run this command:
C:\Program Files\VMware\VMware View\Server\tools\bin\vdmexport > vdmconfig.ldf
- Install a standalone Connection Server. During the installation, select the Standard installation option.
- Restore the ADAM database from the backup to this standalone Connection Server. For more information, see the Restore section of Performing an end-to-end backup and restore for View Manager (1008046).
- Confirm that you can log into this new standalone Connection Server and verify that the ADAM database was imported correctly by reviewing the existing pools in the View Administrator console.
- After ensuring that the import is successful, remove the Connection Server software and the ADAM database from the Connection Server machine where the upgrade originally failed.
To do this:
- Navigate to Control Panel > Programs > Uninstall a program.
- Uninstall the VMware View Connection Server software.
- Uninstall the AD LDS Instance VMwareVDMDS software.
- In the same machine where the upgrade failed, install a Connection Server as a replica of the standalone Connection Server. During the installation, select the Replica installation option.
- Verify and confirm the new Connection Servers are functioning properly. For example, create a new pool on one Connection Server and check if it replicates and appears on the other.
- Repeat Steps 6 to 8 for each Connection Server that you may have.
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