Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Cannot Release Mouse Pointer When Command is Running in Command Prompt of a Windows Guest

Details

Using the VirtualCenter console, I connected to a virtual machine that is running a Windows guest operating system. From a command prompt on this Windows guest, I ran a command that produced a long list of data. Now the mouse pointer is locked up. How can I prevent this from happening?

Solution

A Japanese Windows operating system may not let you move the mouse while you run a command such as dir /s in C:\, which displays a long list of information in the command prompt window.

If you need to run a command like this -- one that displays many lines of information to the command prompt window in a short amount of time -- use Microsoft's Terminal Service and Remote Desktop Connection software to connect to the virtual machine.

Keywords

2034

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
Actions
KB: