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Snapshots, checkpoints, and VMotion actions of virtual machines with Windows 8 or Windows Server 2012 not compatible with ESXi hosts implementing different versions (2033723)
Details
Snapshots and checkpoints of virtual machines with Windows 8 or Windows Server 2012 that are taken on a host running ESXi 5.0 Update 1 or ESXi 5.0 P03 will not resume on a host running later versions of ESXi ( ESXi 5.0 Update 2, ESXi 5.1, etc.) and the reverse.
VMotion is prevented between hosts running ESXi 5.0 Update 1 or ESXi 5.0 P03 to and from hosts running later versions of ESXi .
The following error message is received from the vSphere Web Client:
Failed to receive migration.
An error occurred restoring the virtual machine state during migration.
The following messages are logged in hostd.log from the destination host:
2012-11-08T07:30:42.441Z [FFF83D20 verbose 'vm:/vmfs/volumes/505c3190-b80d5c00-c79b-005056014028/VM-2012/VM-2012.vmx'] Handling message _vmx1: An error occurr
ed restoring the virtual machine state during migration.
--> Failed to receive migration.
-->
...
...
2012-11-08T07:30:42.537Z [53E81B90 info 'VMotionDst (1352359796413352)'] ResolveCb: VMX reports needsUnregister = true for migrateType MIGRATE_TYPE_VMOTION
2012-11-08T07:30:42.537Z [53E81B90 info 'VMotionDst (1352359796413352)'] ResolveCb: Failed with fault: (vmodl.fault.SystemError) {
--> dynamicType = <unset>,
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = (vmodl.LocalizableMessage) [
--> (vmodl.LocalizableMessage) {
--> dynamicType = <unset>,
--> key = "msg.checkpoint.mrestoregroup.failed",
--> message = "An error occurred restoring the virtual machine state during migration.
--> ",
--> },
--> (vmodl.LocalizableMessage) {
--> dynamicType = <unset>,
--> key = "msg.checkpoint.migration.failedReceive",
--> message = "Failed to receive migration.
--> ",
--> }
--> ],
--> reason = "Failed to receive migration.
--> An error occurred restoring the virtual machine state during migration.
--> ",
--> msg = ""
--> }
2012-11-08T07:30:42.538Z [53E81B90 verbose 'VMotionDst (1352359796413352)'] Migration changed state from MIGRATING to UNREGISTERING
The following is the error sequence from vmware.log for the affected virtual machine when VMotion fails:
2012-11-01T15:39:00.158Z| vmx| DUMPER: Item 'CtrCountX' [-1, -1] not found.
2012-11-01T15:39:00.158Z| vmx| VMGenCtrCheckpoint: Failing restore from old Win8 checkpoint
Solution
- Shut down the virtual machine.
- Migrate the virtual machine to a new host.
- Restart the virtual machine.
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