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Troubleshooting Single Sign On (SSO) issues in vCenter Server 5.1 (2033137)
You see one of these errors:
- Configuration of SSO service fails
- Installation of SSO fails
- Upgrade of SSO fails
- SSO service fails to start
Validate that each troubleshooting step below is true for your environment. Each step will provide instructions or a link to a document, in order to eliminate possible causes and take corrective action as necessary. Not all steps apply to all scenarios. Select the appropriate section to start troubleshooting based on the problem being experienced.
To troubleshoot SSO issues in vCenter Server 5.1, see:
Note: If you issue still persists:
Gather the VMware Support Script Data. For more information, see Collecting diagnostic information for VMware products (1008524).
File a support request with VMware Support and note this KB Article ID in the problem description. For more information, see How to Submit a Support Request.
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.