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Starting an interactive Rails console session on a Socialcast cluster (2030375)

Purpose

This article provides information on starting an interactive Rails console session on a Socialcast cluster.
 
The Interactive Rails console allows you to manually interact with the Socialcast application and database to perform maintenance, fixes, or configuration changes, which are not possible via the built-in admin Web interfaces (SCMC or Tenant Admin).

Resolution

Warning: Using the Interactive Rails console can damage the configuration and data in your Socialcast cluster. Perform these commands only when instructed by VMware Technical Support. Also, ensure that you have a recent data backup before using the Interactive Rails console . 

To start a Rails Console session:

  1. Log in to the cluster CLI. For more information, see Accessing the Command Line Interface (CLI) in the Socialcast On Premise appliance (2008758).
  2. Run this shell command to start the console:

    sudo su - socialcast -c 'cd /var/www/socialcast && script/rails console production'
  3. After the command execution completes, type exit to close the session.

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