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Unable to log in to the admin UI after upgrading to vCenter Operations Manager 5.0.1 (2019676)
- After upgrading to vCenter Operations Manager 5.0.1, you are unable to log in to the admin UI using a previously configured password
- The local admin user can log in to the vSphere and custom UI, but not the admin UI
- You see the error:
The user ID and password combination is invalid. Please try again
- In the /usr/lib/tomcat-ciqadmin/logs/localhost-date.log file, you see entries similar to:
27-Apr-2012 07:40:52.084 SEVERE [TP-Processor3] org.apache.catalina.core.ApplicationContext.log An IncompatibleRemoteServiceException was thrown while proc
essing this call.
com.google.gwt.user.client.rpc.IncompatibleRemoteServiceException: This application is out of date, please click the refresh button on your browser. ( Cou
ld not locate requested method 'getServerStatus()' in interface 'com.vmware.cm.ui.client.UpgradeService' )
This is a known issue.
To work around this issue, clear the cache or perform a full browser refresh by pressing Ctrl + F5.
For more information, see the VMware vCenter Operations Manager 5.0.1 Release Notes.
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