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Using the Post by E-mail feature when you are a member of multiple communities on Socialcast (2019541)
- Posting to your Profile Stream – email@example.com
- Posting to a group – firstname.lastname@example.org
However, if an email address is attached to multiple accounts on the SaaS platform (indicated by the presence of a dropdown community selection at the top of the browser page), emails from that account's address is only matched against streams and groups in the primary community for that account. If a matching group is found, the post is created in the group. However, if a matching group is not found, the post is made to the the account's Profile Stream in the primary community.
Note: This may result in unintended public posting of private/restricted messages.
Replies to posts, however, work correctly for any community to which the email account is attached to.
If you intend to post/share via email to multiple communities in the Multi-tenant SaaS product, ensure to use separate email accounts.
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