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Tasks beyond the Start Task fail to activate if the Workflow service was stopped when the request was submitted (2018603)
Symptoms
- You are using Service Manager v9.1 RP1.
- Requests are submitted when the Workflow service is stopped or unresponsive on the Service Manager server.
- Your system is configured to auto-authorize requests.
- A Request is submitted and the Start Task is activated, but all other Tasks fail to activate.
- When the Workflow service is resumed, the Request never continues past the Start Task.
- When viewing a trouble Request, you may notice that not all of the Tasks have been Authorized.
Resolution
Additional Information
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.
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