Removing a failed installation of a VSA cluster before doing a fresh install (2018034)
- Performing a fresh installation of vSphere Storage Appliance (VSA) on a cluster, on which a prior VSA installation failed, fails
- Clicking on the VSA Manager tab on the vSphere Client session, results in this message displaying, even before installing the VSA appliances:
Loading is taking longer than expected. If cluster is in reconfigure mode, wait a little longer
- Then this message appears in a pop up window.
The VSA cluster is unavailable: Connection timed out: connect
Note: To remove a successfully installed VSA cluster, see Removing a cluster in VMware vSphere Storage Appliance 1.0.x (2004838).
- Right-click on each of the ESXi/ESX hosts and choose Remove to remove it from the Inventory of the vCenter Server.
- Right-click on the Datacenter which had the above ESXi/ESX hosts and click Delete to delete the existing Datacenter, on which you were trying to install VSA.
- Close the vSphere Client session.
- Uninstall the VSA Manager software using Programs and Features from Control Panel.
- Remove the VSA Manager folder, if any, from the installation directory. The default directory is C:\Program Files.
- Reboot the vCenter Server.
- Reinstall the VSA Manager software.
- Reboot the vCenter Server again.
- Perform a fresh install of the ESXi Operating System.
- Select the option to create a new VMFS volume during the installation.
Note: If you choose to select to preserve the existing VMFS volume during the installation, you need to manually remove the VSA appliances folder if one exists.
Open a new vSphere client session to the vCenter:
- Go to Home > Inventory > Hosts and Clusters.
- Click File > New > Datacenter.
- Right-click on the Datacenter which you have created and choose Add Host.
- Add all the freshly installed ESXi/ESX hosts back into the Inventory within the Datacenter.
- Click Plug-ins > Manage Plug-ins.
- Right-click VSA Manager and choose Enable to enable the VSA Manager tab.
You can now start the VSA installation from the VSA Manager tab.
For information on how to install the VSA Manager click here.