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Virtual machine using the Client device CD-ROM stops responding from the vSphere Client after a network interruption (2017037)

Symptoms

  • When a virtual machine is using a client device CD-ROM and the network connection is interrupted, the virtual machine stops responding from the vSphere Client
  • You cannot access the virtual machine console from the vSphere Client
  • The virtual machine responds to ping requests, but is not accessible from the vSphere Client¬†

Resolution

This issue has been resolved in ESXi 5.1 Update 1. For more information about this version, see the ESXi 5.1 Update 1 Release Notes. You can download the latest release from the VMware Download Center.
 
To work around this issue when you cannot upgrade, disconnect and reconnect the Client device CD-ROM.

Update History

10/15/2013 - Noted the issue is resolved in ESXi 5.1

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