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Virtual machine using the client device CD-ROM stops responding from the vSphere Client after a network interruption (2017037)

When a virtual machine is using a client device CD-ROM and the network connection is interrupted, the virtual machine stops responding from the vSphere Client
You cannot access the virtual machine console from the vSphere Client
The virtual machine responds to ping requests, but is not accessible from the vSphere Client

This is a known issue in ESX/ESXi 4.x/5.x.

To work around this issue, disconnect and reconnect the client device CD-ROM.

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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