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A virtual machine deployed from template or cloned fails to ping outside network with the error: Unable to contact IP driver (2016747)
Symptoms
- A Windows 2008 virtual machine either deployed from a template or cloned cannot ping outside the network.
- You see the error:
Unable to contact IP driver. General Failure nslookupfails with the same error.
Cause
Resolution
- Open a command prompt in elevated mode. Right-click on it and select Run as administrator.
- Change the path to
C:\Windows\System32\sysprep. - Run the
sysprepcommand and select the defaults. - Reboot the virtual machine.
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