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View Persona Management features do not function when Windows Client-Side Caching is in effect. (2016416)

Details

You might see the following issues with View Persona Management:
  • The Folder redirection group policy setting is enabled, but local user profile data is not redirected to the specified remote folders.
  • Offline files in the Files and folders to preload group policy setting do not populate the local profile when the user logs on.   
  • Local use profile data is not replicated to the remote profile repository.
  • The Enable background download for laptops group policy setting is enabled, but files are not downloaded to the local profile on the laptop when the user logs on.

These issues arise when the Windows Client-Side Caching system, a mechanism that supports the Windows Offline Files feature, is in effect on the local system. Windows Client-Side Caching caches user profile files, redirecting them to a local path under its control such as C:\windows\csc. 

Solution

1.  Synchronize any profile data that currently resides in the local Client-Side Caching database. Use the Sync Center on the local system. On Windows 7, go to Start > All Programs > Accessories > Sync Center.
For details, see “To sync all of your offline files immediately” in the Microsoft Windows topic, “Working with network files when you are offline”:
http://windows.microsoft.com/en-US/windows-vista/Working-with-network-files-when-you-are-offline 
2.  (Optional) Delete the profile data from the Client-Side Caching database on the local system by using the Registry Editor:
  1. On the local system, open a Windows prompt and type regedit.
  2. In the Registry Editor, navigate to the following registry path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CSC\Parameters 

If the Parameters node does not exist in this path, create a new node named Parameters.

  1. In the Parameters node, create a new registry key, FormatDatabase.
    a. Select Edit > New > DWORD (32-bit) Value to create a key of the type REG_DWORD.
    b. To name the key, type FormatDatabase.
  2. Set the Data in the FormatDatabase key to 1.
  3. Close the Registry Editor.
  4. Restart the local system.

3.  Disable the Windows Offline Files feature.

      You can disable Windows Offline Files from the Control Panel:
  1. On the local system, open the Control Panel
  2. Navigate to the Sync Center > Manage offline files setting.
  3. In the Offline Files dialog box, click Disable offline files and click OK.
      You can also disable Windows Offline Files by setting a group policy setting:  
  1. On the local system, start the Run command and type gpedit.msc.
  2. In the Local Group Policy Editor, navigate to the Computer Configuration > Administrative Templates > Network > Offline Files folder.
  3. Select the group policy setting, Allow or Disallow use of the Offline Files feature.
  4. Select Disabled.  

To disable Windows Offline Files with the Allow or Disallow use of the Offline Files feature group policy setting on all the systems in a specified Windows domain or OU, you can use the Group Policy Object Editor in MMC in Active Directory.

4.  Verify that the Client-Side Caching driver is disabled on the local system. If the driver is enabled, disable it.

    For example, in a Windows command prompt, type the following command:

  sc config csc start= disabled

5.  Restart the local system.

For more information about disabling Windows Offline Files, see the Microsoft support blog, How to Properly Disable Offline Files in Windows Vista:
http://blogs.technet.com/b/askds/archive/2009/03/12/how-to-properly-disable-offline-files-in-windows-vista.aspx
 
 

Keywords

View, View Persona Management, Windows Client-Side Caching, Windows Offline Files

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