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Text formats in the description field of Calls, Tasks, and Requests do not appear properly in the Service Manager Customer Portal/Service Catalog (2016220)

Symptoms

  • Text Formats are not reflected properly in the description fields on the Service Manager Customer portal. 
  • These formats are affected:

    • Bullets
    • Numbering
    • Indents

  • Format of the description field of Calls, Tasks, and Requests do not appear properly on the Customer portal/ Service Catalog
  • Bullets, indents, and numbering formats are lost on the Customer portal and Service Catalog description fields

Cause

This issue occurs due to problems within the style sheets.

Resolution

This issue is resolved in VMware Service Manager 9.1 Rolling Patch 01.
 
To download Service Manager 9.1 Rolling Patch 01, see the VMware Download Center.

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To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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