Knowledge Base

If the virtual machine was renamed through the vSphere Client after the pool was provisioned, you can resolve the issue by renaming the virtual machine to its original deployed name.

To resolve database inconsistency, you must delete the virtual machine references from the View Composer database and from the ADAM database so the tables regenerate properly. Then, ensure that no pool desktop names are changed through vCenter Server after the pool is created.

Warning: Before you delete entries from either database, take a complete backup of ADAM and the Composer database and disable provisioning for the pool in View Manager. For more information, see Performing an end-to-end backup and restore for View Manager (1008046).

Removing the linked clone references from the View Composer database

For VMware View Manager 5.1 and later, TheViewComposerServerUrl is the View Composer server URL. The default value is https://localhost:18443/SviService/v3_0.

Use the SviConfig RemoveSviClone command to remove these items:

• The linked clone database entries from the View Composer database
• The linked clone machine account from Active Directory
• The linked clone virtual machine from vCenter Server

SviConfig is located on vCenter Server hosting View Composer at:

• 32bit servers: Install_drive\Program Files\VMware\VMware View Composer
• 64bit servers: Install_drive\Program Files (x86)\VMware\VMware View Composer

Before you remove the linked clone data, make sure that the View Composer service is running. On the View Composer computer, run the SviConfig RemoveSviClone command. The command looks similar to:

SviConfig -operation=RemoveSviClone -VmName=VMname -AdminUser=TheLocalAdminUser -AdminPassword=TheLocalAdminPassword -ServerUrl=TheViewComposerServerURL

where:

• VMname is the name of the virtual machine to remove.
• TheLocalAdminUser is the name of the user who is part of the local administrator group. The default value is Administrator.
• TheLocalAdminPassword is the password of the administrator used to connect to the View Composer server.
• TheViewComposerServerUrl is the View Composer server URL. The default value is https://localhost:18443/SviService/v2_0.

Note: The VmName and AdminPassword switches are required.

If you need to remove a large number of virtual machines you can create a text file with each virtual machines name and a batch file to execute the sviconfig command against each.

1. Copy the virtual machine names to a text file and save it as desktops.txt to the same directory in which SviConfig is located.
2. Copy this into a new text document:
   
   FOR /F %%A in (desktops.txt) DO sviconfig -operation=removesviclone -vmname=%%A -adminuser=username -adminpassword=password

   where username is the name of the user who is part of the local administrator group and password is the password of the administrator.
   
   
3. Save the text file as RemoveDesktops.bat.
4. Execute RemoveDesktops.bat.