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The Service Manager customer portal reports multiple event errors related to the LITEREQUESTREVIEWHISTORY query (2014781)

Symptoms

When reviewing a request or service order request in the Service Manager customer portal:

  • You see multiple event errors related to the query LITEREQUESTREVIEWHISTORY
  • You see errors when reviewing items on the portal
  • You see query errors when viewing a request or service order request

Resolution

This is a known issue affecting VMware Service Manager 9.x. A resolution for this issue is being evaluated for inclusion in a future release.

Currently, there is no workaround.

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