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Unable to quiesce a vCloud Director cell using cell-management-tool (2012151)

Symptoms

Cannot quiesce a vCloud Director (vCD) cell using cell-management-tool
Quiescing a vCD cell using cell-management-tool fails
You see the error:

There was an error communicating with the cell: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: <Primary_IP_of_Cell>; nested exception is: java.net.ConnectException: Connection refused]

Cause

This issue occurs if you have added the following line to the global.properties file as suggested in the VMware vCloud Director Security Hardening Guide:

vcloud.cell.ip.management=127.0.0.1

Resolution

To work around this issue:

Take a backup of the $VCLOUD_HOME/etc/global.properties file.
Open the $VCLOUD_HOME/etc/global.properties file using a text editor.
Locate this line within the file:

vcloud.cell.ip.management=127.0.0.1
Change this line to:

vcloud.cell.ip.primary = 127.0.0.1
Save and close the file.

Note: You need not restart the cell for the change to take effect.
Re-run the cell-management-tool command.
After the command successfully completes, revert to the backed up global.properties file.

For more information on security hardening, see the VMware vCloud Director Security Hardening Guide.

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