Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Installing vCenter Configuration Manager fails while trying to validate the SRS instance with the error: Could not connect to server https://server_name/ReportServer/ReportService2005.asmx (2012133)

Symptoms

  • Cannot install vCenter Configuration Manager (vCM)
  • Installing vCM fails while validating the SRS instance
  • You see the error:

    Failure validating SRS instance <instance name>. Could not connect to server https://<server name>/ReportServer/ReportService2005.asmx

Cause

This issue occurs if the SRS instance was set with a SSL binding before installing vCM and the certificate specified the Fully Qualified Domain Name (FQDN), but the operating system, SQL, and IIS specify the server short name. This results in a certificate mismatch and the installer is unable to access the Web page specified in the error.

Resolution

To resolve this issue, remove the SSL binding for the SRS instance.
 
To remove the SSL binding for the SRS instance:
  1. Open Reporting Services Configuration Manager.
  2. Go to Web Service URL.
  3. Under Report Server Web Service Site Identification, click Advanced.
  4. Under Multiple SSL Identities for the Report Server Web Service, remove all entries.
  5. Click OK.
  6. Verify that the HTTPS URL is no longer available under Report Server Web Service URLs.
  7. Click Apply.
  8. Click Exit.
  9. Restart the SQL Server Reporting Services service.

If this does not resolve the issue, you may have to reinstall SRS without the SSL settings.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 0 Ratings
Actions
KB: