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vShield Endpoint license is not available with the vShield Data Security Pack purchased (2012128)

Symptoms

  • You have downloaded the vShield Data Security Pack
  • You have licenses for vShield App, but not for vShield Endpoint
  • You cannot license vShield Endpoint

Resolution

This is an expected behavior. It is not necessary for vShield Endpoint to be licensed when using the Data Security Pack. It must be licensed only when using third third party antivirus products, such as Trend Micro Deep Security.
 
After you add the vShield App license, the Data Security Pack works as expected using vShield Endpoint.

Additional Information

If you want to use a third party antivirus software, such as Trend Micro Deep Security, you need a separate valid license for vShield Endpoint. For more information, contact the VMware Licensing team.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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