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ESX 4.0 fails to initialize USB during boot (2011949)

Symptoms

  • After upgrading to ESX 4.0 or after a fresh installation of ESX 4.0 on an IBM host, the USB module fails to initialize and the host continues to boot without the module.
  • You see the error:

    Failed to initialize USB

  • If you run esxcfg-module -l on the ESX console, it lists the USB module as N/A
  • /var/log/vmkernel contains entries similar to:

    vmkernel: 0:00:00:03.266 cpu0:4096)VMNIX: Logger: 475: sysboot: usb ...
    vmkernel: 0:00:00:03.549 cpu13:4127)Loading module usb ...
    vmkernel: 0:00:00:03.550 cpu13:4127)Elf: 2320: symbols tagged as
    vmkernel: 0:00:00:03.562 cpu13:4127)WARNING: Elf: 816: Module parameter libsub_support is not valid for module usb.
    vmkernel: 0:00:00:03.562 cpu13:4127)WARNING: Elf: 2542: Kernel based module load of usb failed: Bad parameter
    vmkernel: 0:00:00:03.563 cpu0:4096)VMNIX: Logger: 475: sysboot: Failed to initialize USB
    vmkernel: 0:00:00:03.565 cpu0:4096)VMNIX: Logger: 475: sysboot: 04.usb returned failure

Cause

The issue occurs due to the libsub_support entry in esx.conf, which is reported as invalid by the host.

Resolution

To resolve this issue, remove the libsub_support entry from the esx.conf file:
  1. Log in to the host as the root user. For more information, see Connecting to an ESX host using a SSH client (1019852).
  2. Make a backup of the esx.conf file:

    cp /etc/vmware/esx.conf /tmp/esx.conf.bkup


  3. Open the esx.conf file for editing:

    vi /etc/vmware/esx.conf


  4. Remove this line:

    /vmkernel/module/usb.o/options = "libusb_support=1"

    Note: This line is required to activate the libusb interface for USB modules on older releases of ESX.

  5. Reboot the ESX host.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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