The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Cannot backup a Fault Tolerance protected virtual machine using VMware Data Recovery (2011397)
- Unable to back up a Fault Tolerance (FT) protected virtual machine using VMware Data Recovery (VDR)
- Adding a FT protected virtual machine to VDR fails
- You see the error:
VMware Data Recovery cannot backup FT-protected Virtual Machine
- This issue occurs even if the virtual machine was earlier protected by FT, but is currently not protected
This issue occurs because these vSphere features are not supported with FT:
- Storage vMotion
- Linked Clones
- vStorage API or VMware Consolidated Backup
There is currently no way of adding a FT protected virtual machine to VMware Data Recovery.
However, you can add a virtual machine that was previously enabled with FT to VDR.
To add a virtual machine that was previously enabled with FT to VDR:
- Power off the virtual machine.
- Remove the virtual machine from Inventory.
- Delete the shared.vmft file from the virtual machine directory in the datastore.
- Re-register the virtual machine.
You should now be able to add the virtual machine to VDR and perform the backup.
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.