The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Registering a license key in My VMware (2011177)
This article provides steps to register license keys.
You need not register license keys for any VMware product except boxed copies of VMware Fusion and Workstation.
- Product registration occurs automatically at the time of purchase for all VMware products. The license keys will be available in your My VMware account.
- If the licenses are purchased recently and you do not have them under your account please contact you SU/PC.
To register your license key:
- Log in to My VMware.
- On the main menu, click Downloads.
- Click More.
- Click Product Registration.
- Fill the mandatory Additional Information Needed fields.
- Enter your license key(s). You can include up to 50 license keys and register them all at the same time.
- Click Continue.
- A license key can be registered only once. If you try to register an already registered license key, you see the error:
Unsuccessful Registration, The following key(s) cannot be registered. 4E38H-xxxxx-xxxxx-xxxxx-1E234 Serial Number/License Activation Code has already been registered to email@example.com
To re-register a license key, file a Support Request. For more information, see Filing a Support Request in My VMware (2006985).
- If you are unable to view your licenses despite registering, see Missing licenses in your My VMware account (2014346).
For more information on:
- licensing, see Licensing VMware Fusion (2014287) and Licensing VMware Workstation (2014291)
- registering OEM license keys, see How to activate VMware Partner Activation Codes (PAC) (2014281)
This Article Replaces
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.