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After upgrading to vCenter Server 5.0, vSphere PowerCLI 5.0 fails to perform guest operations (2010065)

Symptoms

After upgrading to vCenter Server 5.0, you experience these symptoms:

  • Hosts are still running ESX/ESXi 4.x
  • vSphere PowerCLI 5.0 Invoke-VMScript fails with the error:

    Timeout error while waiting for VMware Tools to start in the guest.
  • Guest operations work properly while connected to ESX/ESXi 4.x hosts, but fail when you connect to vCenter Server 5.0
  • You are unable to use PowerCLI 5.0 for guest operations on a virtual machine with older versions of VMware Tools running on ESXi 5.0
  • You see the error:

    WARNING: The version of VMware Tools on VM <vmname> is out of date and may cause <PowerCLICommand> to work improperly.
    The guest operations agent is out of date.

Cause

PowerCLI 5.0 does not support guest operations when using older versions of VMware Tools.

Resolution

To resolve this issue, try one of these options:

  • Migrate all virtual machines to ESXi 5.0 and then upgrade their VMware Tools.
  • Upgrade the ESX/ESXi 4.x hosts to ESXi 5.0 and then upgrade VMware Tools on all virtual machines.
To workaround this issue when you cannot upgrade all the hosts to ESXi 5.0, use VMware vSphere PowerCLI 4.1.1 to connect to vCenter Server 5.0 and then run the guest operations.

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