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Setting the Services field for a request to Required does not enforce this setting when the request is saved/deferred (2009946)

Symptoms

  • In Service Manager Designer, you are able to save/defer a request without entering data in the Services field, even when you have set the field to Required
  • After setting the Services field for a request to Required in the Service Manager Service Desk screen, you are able to save/defer the request without entering any data in the Services field
  • The Required option is not enforced when a request is saved/deferred 

Resolution

This issue is resolved in VMware Service Manager 9.0 RP 08.
 
To download this patch, see the VMware Download Center.

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